Home & Go Anywhere (Purchase)
The Blueassist Home & Away package is designed for people who need safety support both inside the home and while out in the community. It combines the benefits of an in-home personal alarm with the flexibility of a GPS alarm device.
This package is suitable for people who live independently but remain active outside the home. It may be useful for older Australians, people with mobility concerns, people recovering from health events, and families who want a broader safety solution than a home-only alarm.
The in-home alarm provides support while the user is at home, while the GPS device can assist when the user is out walking, shopping, visiting family or attending appointments. Monitoring options may be available depending on the package selected.
Best suited for: People who need both home-based and mobile personal alarm coverage.
Key Benefits:
In-home personal alarm support GPS alarm support while out Suitable for active independent living Professional monitoring option available Peace of mind for families and carers Suitable for home care package clients
FAQs:
Who should choose Home & Away instead of a single device? This package is best for people who need protection both at home and when leaving the house.
Is this suitable for home care clients? Yes, it can be suitable depending on the care plan and funding arrangement.
Does the GPS device work everywhere? GPS and mobile connectivity depend on network coverage and location.
Can Blueassist assist with setup? Yes, Blueassist can assist with setup, activation and support.
Features
How it Works
Personal Help Button Pressed
The outer rim of your personal help button will flash red to let you know your call for help is being sent.
Base Unit Activated
You will hear a loud alarm sound from the base unit where the Help button will illuminate red.
Voice Message “Your alert has been send…”
Voice messages on the base unit will play to let you know the status of your request for help as it progresses.
SEVEN Features
Audio Assisted Install
Disables RF tracking reports and silences automated notifications.
Daily Check
Simple button press to check in
Test Pendant
A configurable periodic pendant test to ensure system is operating correctly
Away Function
Disables RF tracking reports and silences automated notifications
Reminders
Upcoming events can be scheduled to announce automatically
Notification Messages
Can be triggered remotely to notify end user about emergency events, or deliver friendly notifications
Improved Speaker
Higher quality audio files sound noticeably better through the new speaker
Adaptive Light Sensor
LED lights are automatically brightened or dimmed depending on the lighting conditions
SEVEN Audio Assisted Installation
SEVEN’s audio assisted installation steps a user through the process of establishing good cellular connectivity, testing the range between the pendant and SEVEN base unit, and sending an activation. This feature can be enabled at start up or remotely. AAI requires a different voice file loaded at production and user guide.
SEVEN Daily Check
When ‘Daily Check’ is enabled, the Connect button will flash blue at a pre-set time each day. Pressing the Connect button sends a ‘Daily Check’ and a voice message will play. If the user does not press the Connect button, then the lack of a button press will cause an alert and the user should be contacted to check if they are OK.
Specifications
SEVEN Base Unit
Dimensions
- SEVEN Size (LxWxH) 180 x 110 x 50mm
Weight
- 400g – 500g
Packaged Size (LxWxH)
- 215 x 175 x 55mm
Weight (All components)
- 600g – 700g
Environment
- Manufactured with 5% less plastic material than previous EVE base unit.
- SEVEN is lead free, with recyclable packaging that uses food safe inks.
- Temperature: Operating temperature of 0 – 40⁰C.
- Humidity: 90% humidity (non condensating).
Battery and Charging
- Capable of running solely off its battery pack for over 40 hours in ideal conditions.
- Industrial grade NiMH battery pack, automatically rechargeable in under 24 hours, and replaceable if required. - Regular battery maintenance (every 90 days) ensures high capacity and life of battery.
- Low capacity battery packs detected and reported. Missing or non-functioning battery pack reported. Low battery warning following mains failure report at approximately 20% of capacity remaining.
Cellular
- Dual SIMs 4G with 3G voice back.
- SEVEN LE: 3G & 4G (LTE) Cat 1: B28, B5, B8, B3, B1.
Ethernet and WiFi
- When Internet (Ethernet or WiFi) is configured as the primary reporting path, cellular data costs are reduced for reporting, applying updates and downloading information.
- Ethernet supports 10/100Mbps connections, WiFi 802.11 b/g/n/e/I.
- During power failure the Wi-Fi and Ethernet may be turned off to save power.
RF Technology
- Range 300m+ typical in open air between Pearl personal help buttons and SEVEN.
- Up to 16 Pearl transceivers can be learned and tracked by SEVEN, for test transmissions.
- Separate RF learn and RF test modes.
- 869MHz in New Zealand and Europe, or 916 MHz in Australia.”
SEVEN Pendant
System
Pearl Pendant is supplied with:
- Surgical stainless steel chain and clasp.
Dimensions
- Pearl Pendant Size (HxWxD) 40 x 32 x 10mm
Weight
- 11.8g (excluding attachment method)
Environment
- Operating temperature of 0 – 40°C, 90% humidity (non-condensating).
- IP68 – Hot waterproof.
Battery
- Each Pearl is fitted with a lithium coin cell battery. Batteries are non-replaceable.
- Typical life of five years with one activation per month, and an RF self-test every 7 hours. Low battery reporting to monitoring at 20% capacity remaining.
RF Technology
- Frequency: 869MHz / 916MHz.
- Range: 300 metres+ typical in open air.
SEVEN Watch Pendant
Strap
- Polyurethane strap with stainless steel buckle which is 100% nickel free
Dimensions
- Pearl Pendant Size (HxWxD) 40 x 32 x 10mm Weight 11.8g (excluding attachment method)
- Strap Length; 220mm
Environment
- Operating temperature of 0 – 40°C, 90% humidity (non-condensating).
- IP68 – Hot waterproof.
Battery
- Each Pearl Wristwatch is fitted with a lithium coin cell battery. Batteries are non-replaceable.
- Typical life of five years with one activation per month, and an RF self-test every 7 hours. Low battery reporting to monitoring at 20% capacity remaining.
RF Technology
- Frequency: 869MHz / 916MHz.
- Range: 300 metres+ typical in open air.”
GO Specifications
System
The GO system includes the following components:
- GO pendant
- Stainless steel chain
- Split ring
- Wireless charger
- Plug pack
- USB-C cable
- User guide
- Fitted nano 4G SIM card
- Internal RFID tag
Dimensions
- GO-4 Size (LxWxH): 67 x 47 x 13.5mm, Weight: 35g
- Packaged Size (LxWxH): 125 x 158 x 64mm, Weight (All components): 290g
Environment
- Operating temperature: 0˚C to +50˚C
- IP67 and hot waterproof
Battery and Charging
- Rechargeable lithium-ion battery lasts approximately 1-2 months with standard use before requiring charging GO’s battery needs to be recharged after an alert
- Voice messages and lights indicate low battery status and the need for charging, and a low battery report is sent
- When placed on the charger, GO and the outer edge of the charger turn blue to indicate charging has started. GO may beep or say ““charging””
- GO lights turn green when the battery is fully charged, and a ‘Battery Charged’ report is sent
- Charging time is approximately 2 to 3 hours from low to fully charged
- Battery life expectancy: around 80% capacity after 350-500 charges (when charged in a temperature of 25°C and fully discharged between cycles) for batteries less than 3-5 years old
- The wireless charging plate supplied with GO is Qi compliant
Settings
- Contact ID reporting via CSV over cellular data with 4 destination addresses using a combination of static IP addresses and DNS
- Automated self-testing and periodic test signal sent on the 3G network
- Regular RF test transmission when learned into the base unit
- Installer menu and settings accessible when placed on the charger, including volume adjustment, Fall Detection or manual Cloud Connection enabling, and Flight Mode for transport purposes
Cellular
- Equipped with a single Nano SIM for 4G data reporting on the chosen network (currently operates on Telstra Australia)
- 4G Cat1 VoLTE using 4G cellular bands B3 (1800MHz) and B28 (700MHz)
GPS
- GNSS antenna operates at 1559 - 1606MHz
- GPS locations are transmitted following user-initiated actions or leaving a geofenced location
- Accurate GPS locating based on regular updates of ephemeris and almanac data for the Global Navigation Satellite System (GNSS)
- GPS coordinates are transmitted via cellular data to SmartCare Locate or other GPS mapping platform
RF Technology
- Typical range of 100 meters+ in open air when paired with a Chiptech base unit at home
- Emergency handover range to the base unit is 300 meters+ in open air
- Frequency: Australia 916MHz, New Zealand 869MHz”
Monitoring
Professional Monitoring by an Australian-based, owned and operated monitoring station. Assistance available 24/7.