GO Specifications

System

The GO system includes the following components:

• GO pendant
• Stainless steel chain
• Split ring
• Wireless charger
• Plug pack
• USB-C cable
• User guide
• Fitted nano 4G SIM card
• Internal RFID tag

Dimensions

• GO-4 Size (LxWxH): 67 x 47 x 13.5mm, Weight: 35g
• Packaged Size (LxWxH): 125 x 158 x 64mm, Weight (All components): 290g

Environment

• Operating temperature: 0˚C to +50˚C
• IP67 and hot waterproof

Battery and Charging

• Rechargeable lithium-ion battery lasts approximately 1-2 months with standard use before requiring charging GO’s battery needs to be recharged after an alert
• Voice messages and lights indicate low battery status and the need for charging, and a low battery report is sent
• When placed on the charger, GO and the outer edge of the charger turn blue to indicate charging has started. GO may beep or say ““charging””
• GO lights turn green when the battery is fully charged, and a ‘Battery Charged’ report is sent
• Charging time is approximately 2 to 3 hours from low to fully charged
• Battery life expectancy: around 80% capacity after 350-500 charges (when charged in a temperature of 25°C and fully discharged between cycles) for batteries less than 3-5 years old
• The wireless charging plate supplied with GO is Qi compliant

Settings

• Contact ID reporting via CSV over cellular data with 4 destination addresses using a combination of static IP addresses and DNS
• Automated self-testing and periodic test signal sent on the 3G network
• Regular RF test transmission when learned into the base unit
• Installer menu and settings accessible when placed on the charger, including volume adjustment, Fall Detection or manual Cloud Connection enabling, and Flight Mode for transport purposes

Cellular

• Equipped with a single Nano SIM for 4G data reporting on the chosen network (currently operates on Telstra Australia)
• 4G Cat1 VoLTE using 4G cellular bands B3 (1800MHz) and B28 (700MHz)

GPS

• GNSS antenna operates at 1559 - 1606MHz
• GPS locations are transmitted following user-initiated actions or leaving a geofenced location
• Accurate GPS locating based on regular updates of ephemeris and almanac data for the Global Navigation Satellite System (GNSS)
• GPS coordinates are transmitted via cellular data to SmartCare Locate or other GPS mapping platform

RF Technology

• Typical range of 100 meters+ in open air when paired with a Chiptech base unit at home
• Emergency handover range to the base unit is 300 meters+ in open air
• Frequency: Australia 916MHz, New Zealand 869MHz”

GO Charging Notes

The charging system is designed specifically for GO. Please do not change any parts of the charging system and do not use the charger with any other devices. Place the charger on a flat surface and please make sure all parts of the charger are properly connected before use. Do not use the charger if any parts of the charging system are damaged. Do not place anything metal on top of the charger (including the chain). Do not cover the charger with any material. Do not place the charger in direct sunlight, recommended charging temperature between 10°C to 35°C. During charging GO can become warm to the touch. If you have a pacemaker, you should keep the wireless charger and GO at least 25cm away from your pacemaker during charging.