Falls Assist Package - SEVEN (Purchase)
The Blueassist Falls Assist – SEVEN is designed for people who may be at increased risk of falls and need a reliable way to access help. It combines an in-home alarm system with a falls detection pendant to support safer independent living.
Falls can happen unexpectedly, especially for older Australians, people with mobility issues, people recovering from surgery or hospital stays, and people living alone. The Falls Assist – SEVEN provides an added layer of protection by allowing the user to press their pendant for help. Where fall detection is included, the pendant may also detect certain falls and raise an alert.
This solution is particularly suitable for families, carers and home care providers looking for a practical safety option for someone living at home. It is designed to be easy to use and supported by Blueassist’s setup and monitoring options.
Best suited for: Older Australians, people with a history of falls, people living alone, and home care clients who require additional safety support.
Key Benefits:
Falls alarm pendant option In-home emergency alarm support Suitable for higher-risk users Helps support independent living Professional monitoring option available Suitable for home care providers and families
FAQs:
Does this automatically detect every fall? No falls device can guarantee detection of every fall. Fall detection can assist, but users should press the pendant whenever possible.
Is this better than a smartwatch? For many older users, a dedicated monitored personal alarm is simpler and more reliable than relying on a smartwatch or phone app.
Can this be professionally monitored? Yes, professional monitoring is available.
Who should use this product? It is best for people who are at risk of falling or who may not be able to reach a phone in an emergency.
Features
How it Works
Personal Help Button Pressed
The outer rim of your personal help button will flash red to let you know your call for help is being sent.
Base Unit Activated
You will hear a loud alarm sound from the base unit where the Help button will illuminate red.
Voice Message “Your alert has been send…”
Voice messages on the base unit will play to let you know the status of your request for help as it progresses.
SEVEN Features
Audio Assisted Install
Disables RF tracking reports and silences automated notifications.
Daily Check
Simple button press to check in
Test Pendant
A configurable periodic pendant test to ensure system is operating correctly
Away Function
Disables RF tracking reports and silences automated notifications
Reminders
Upcoming events can be scheduled to announce automatically
Notification Messages
Can be triggered remotely to notify end user about emergency events, or deliver friendly notifications
Improved Speaker
Higher quality audio files sound noticeably better through the new speaker
Adaptive Light Sensor
LED lights are automatically brightened or dimmed depending on the lighting conditions
SEVEN Audio Assisted Installation
SEVEN’s audio assisted installation steps a user through the process of establishing good cellular connectivity, testing the range between the pendant and SEVEN base unit, and sending an activation. This feature can be enabled at start up or remotely. AAI requires a different voice file loaded at production and user guide.
SEVEN Daily Check
When ‘Daily Check’ is enabled, the Connect button will flash blue at a pre-set time each day. Pressing the Connect button sends a ‘Daily Check’ and a voice message will play. If the user does not press the Connect button, then the lack of a button press will cause an alert and the user should be contacted to check if they are OK.
Pearl Pendant Features
Battery Life
2 year battery life with typical use. Pearl Advanced reports when the battery capacity is reduced to 20%, providing ample time to organise a replacement.
Range
Excellent range to a base unit, with 300m+ being typical in open air.
Water Resistant
Water resistant and can be worn in the bath or shower.
Sounds
Pearl Advanced sounds when a fall has been detected and when the signal is confirmed back from the base unit.
User Assurance
Light ring around Pearl Advanced flashes when the signal is confirmed back from the base unit.
Automatic Safety Checks
Testing with the base unit to ensure correct functioning and low battery reporting.
Specifications
SEVEN Base Unit
Dimensions
- SEVEN Size (LxWxH) 180 x 110 x 50mm
Weight
- 400g – 500g
Packaged Size (LxWxH)
- 215 x 175 x 55mm
Weight (All components)
- 600g – 700g
Environment
- Manufactured with 5% less plastic material than previous EVE base unit.
- SEVEN is lead free, with recyclable packaging that uses food safe inks.
- Temperature: Operating temperature of 0 – 40⁰C.
- Humidity: 90% humidity (non condensating).
Battery and Charging
- Capable of running solely off its battery pack for over 40 hours in ideal conditions.
- Industrial grade NiMH battery pack, automatically rechargeable in under 24 hours, and replaceable if required. - Regular battery maintenance (every 90 days) ensures high capacity and life of battery.
- Low capacity battery packs detected and reported. Missing or non-functioning battery pack reported. Low battery warning following mains failure report at approximately 20% of capacity remaining.
Cellular
- Dual SIMs 4G with 3G voice back.
- SEVEN LE: 3G & 4G (LTE) Cat 1: B28, B5, B8, B3, B1.
Ethernet and WiFi
- When Internet (Ethernet or WiFi) is configured as the primary reporting path, cellular data costs are reduced for reporting, applying updates and downloading information.
- Ethernet supports 10/100Mbps connections, WiFi 802.11 b/g/n/e/I.
- During power failure the Wi-Fi and Ethernet may be turned off to save power.
RF Technology
- Range 300m+ typical in open air between Pearl personal help buttons and SEVEN.
- Up to 16 Pearl transceivers can be learned and tracked by SEVEN, for test transmissions.
- Separate RF learn and RF test modes.
- 869MHz in New Zealand and Europe, or 916 MHz in Australia.”
Seven Falls Pendant
Four available sensitivity settings:
- standard fall detection
- Epilepsy
- Cognitive disabililty
- sensitive fall detection.
Pendant with surgical stainless steel chain and clasp. Pendant with clip on attachment with surgical stainless steel chain and clasp. Pendant with easy press sleeve attachment with surgical stainless steel chain and clasp.
Dimensions
Pearl Pendant Size (HxWxD) 40 x 32 x 14mm, Weight 16.6g (excluding attachment method)
Environment
Operating temperature of 0 – 40°C, 90% humidity (non-condensation). IP67 – Water resistant. Tested in hot water. Battery: 2 years with typical usage. RF Technology Frequency: 869MHz / 916MHz. Range: 300 metres+ typical in open air.”
Monitoring
Professional Monitoring by an Australian-based, owned and operated monitoring station. Assistance available 24/7.